A garage door failure is a security problem and a car-trapped problem at the same time, and it always happens at 7am on the way to work. Aria answers that call before the customer gets to the second name on the search results, captures door type and opener brand so your tech rolls with the right spring on the truck, and books the day.
Broken spring at 7am, car trapped inside: Aria answers before the workday starts. She confirms the loud bang and the gap in the spring, tells the caller not to try to force the door or pull the emergency release with the door up, captures door size and whether it's a torsion or extension setup, and books the first available slot.
Door stuck open overnight: A security issue, not just a repair. She flags it under your priority rules, captures whether anything valuable is in the garage and whether the interior door locks, and escalates to your on-call tech.
Opener replacement shopper: A price shopper calling three companies. Aria captures the opener brand, drive type, door weight and whether they want a smart opener — so your quote is specific and the callback isn't a discovery call.
Aria, our AI receptionist, is $199 a month standalone with 400 answering minutes, $79 added to Launch, and included at no extra charge on Growth and Complete.
$199/mo standalone with 400 minutes a month, $79/mo with our Launch website plan, and included on Growth and Complete.
Yes — she delivers the safety language you approve on every spring call.
She books whatever availability you publish to her, including same-day emergency slots you hold back.
Only from your own published price list, and only if you enable it.
She's on 24/7, so the 6:30am calls are answered exactly like the 2pm ones.