Roofing is a storm business. The hail passes at 4pm and the phone doesn't stop until midnight — and every homeowner is calling three roofers. The company that answers gets the inspection. Aria answers all of them at once, captures the damage details and the insurance situation, and fills your inspection calendar while the storm is still the topic of conversation.
Hail storm surge: Dozens of calls in one evening, all at once. Aria answers every one simultaneously, captures the address, roof age and visible damage, asks whether they've filed with insurance yet, and books inspections into the slots you opened for the storm — no busy signal, no hold music.
Active leak during heavy rain: Water coming through a ceiling at 11pm. She tells the caller to move valuables and put down a container, captures where in the house the water shows and whether the ceiling is bulging, and escalates a tarp call to your on-call crew per your rules.
Insurance adjuster coordination: A homeowner calling to say the adjuster is coming Thursday at 10. That's a scheduling detail that decides whether you're standing on the roof with the adjuster or arguing with a claim later. Aria logs it and texts it to you the moment the call ends.
Aria, our AI receptionist, is $199 a month standalone with 400 answering minutes, $79 added to Launch, and included at no extra charge on Growth and Complete.
$199/mo standalone with 400 minutes a month, $79/mo attached to our Launch website plan, and included on Growth and Complete. Flat monthly, so a storm week doesn't spike your bill.
Yes — concurrency isn't limited the way a phone bank is. Each caller is answered on the first ring.
She captures claim status and carrier, but she doesn't advise on coverage or promise a deductible outcome. Claims talk stays with you.
Yes. Give her the ZIP codes you're working and she'll book inside them and take a message outside them.
Every call is recorded, transcribed and searchable in your dashboard, with the lead details in a text to your phone.